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ACE (Accessible Content E-Portal)

ACE is a new service from Scholars Portal, which supports students with print disabilities at participating universities in Ontario by providing access to library books in five different accessible formats through an online platform.

Sending feedback & reporting problems

ACE also allows you to send feedback or report problems while you are browsing, using forms that are directly embedded in the interface. Please use the links below to jump to a particular section, or browse them all by scrolling further.

Sending feedback

You can send anonymous feedback using a form that is embedded directly in ACE. When you are looking at any book in the portal, simply scroll down to the bottom of the page to find the feedback form.

The feedback form prompts you to Please rate your experience using and navigating the accessible texts collection. There are three short multiple choice questions, and one open-ended question. None of them are required, so simply answer whichever questions you feel are relevant. No identifying information is captured, so your responses are anonymous.

Screenshot displaying the feedback form embedded in the ACE Portal

Please note: this feedback form is not embedded on pages with search results, only on pages with individual books.

Reporting problems

You can also report problems using a form that is embedded directly in ACE. When you are looking at any book in the portal, there will be a Report a problem link available in the right-hand sidebar. Clicking this link will load a few common troubleshooting tips, as well as a form for reporting your problem. Please enter your e-mail address where indicated so we can follow up with you about the issue.

Screenshot displaying the report a problem form embedded in the ACE Portal

Please note: the problem report form is not embedded on pages with search results, only on pages with individual books.