Registration procedures vary from school to school. Consult your school's page here for information on registration.
Most users will find the Advanced Search more useful than the Basic. You can search using very specific criteria if you are looking for a known item, or simply enter subject heading terms to look at a large collection of relevent resources.
When searching for articles, remember that you want to search for the title of the journal, rather than the title of the article. Volume, issue, and article details should be filled in on the request form after you've found the right journal.
No. If you have all the details of the item you're looking for, you can simply fill out a blank request form. Searching RACER smay save time as, if the item is found, your request form will be pre-populated with the information from your search result.
The cost of borrowing through RACER is heavily subsidized by your university. In most cases, there is no charge for borrowing a book from another Canadian university. Consult your local ILL policies for details. Your interlibrary loan department will usually contact you and confirm that you are willing to pay any charges beyond the stated amount.
If your item is overdue or has been recalled, you will be charged according to your library's policies.
If an item is lost or damaged, the lending library may charge you the full cost of the item, plus a processing fee.
There may also be a fee for failing to pick up requested items.
In general, it can be very difficult to obtain full issues of journals, rare books, books kept in a school's reference department, or CDs. Note that there are also restrictions on the number of pages that may be copied. For more information, contact your local ILL department.
You do not need to know where an item is available in order to request it. If you include an ISBN or ISSN in your request form, RACER can automatically locate schools that have the item and request it for you. If you do not have an ISBN or ISSN, your local interlibrary loan staff will try to find a copy of the item using the information provided.
Even if you only search specific catalogues, or if your request form is pre-populated by a record from a particular school, your item will be requested from locations based on the rota order RACER creates. For more information on the rota, see below ("How long will it take for my material to come?").
Your item will take longer to come if:
If you've searched RACER and still can't find the item you're looking for, select from the left-hand menu and fill in as many details as you can. Your local ILL department will do its best to try to find the item. Make sure your Item Not Needed After date is accurate; if the date listed is in the very near future, staff will be less likely to search for your item overseas, as it may take a while to arrive.
Most schools allow you to cancel a request if the item has not yet been shipped. To do this, log in to RACER and go to My Requests in the left-hand menu bar. Items that can be cancelled will have a Cancel button next to their Details. Once an item has shipped it may not be possible to cancel the request. If you no longer need an item and are unable to cancel it through RACER, contact your local ILL department. Note that there may be a fee if you do not pick up requested items.